FAQ
No, one license just for one computer. We offer an optional software "Client" that can operate on other computers for multiple users. The premise is “Client” and main software must be in same network system.
Our products support windows operating system only.
You can sign a maintenance contract or pay-per-use to maintain or update your software.
Yes, please tell us about your ideas, we will do the feasibility evaluation.
Please contact us during office hours
Monday to Friday
9:00-18:00 Taipei time (GMT+8)
TEL: +886-4-23166162
Email: tellright888@gmail.com
LINE ID : @ypr7713x
WeChat : tellright_software
F&Q for software purchased online
The system level will affect the speed of the software. Each software introduction page has recommended system accordingly.
The usage term depends on the plan you purchased. The software will terminate when it is exceeded the usage
term. You can operate it after purchasing the software again.
We provide the online tutorial video.
Please go to the page: Resource > Operate
watch the operation demonstration video or download the instruction manual
Please confirm whether it is blocked by anti-virus software. You can temporarily disable the anti-virus software, and then reactivate the anti-virus software after installation.
You will receive a new authorization code after payment, just inter the new code and you should be ready to go.
According to "The Regulations on Reasonable Matters as Exceptions to Rescind the Distance Sales" stipulated in Article 19-2 of the "Consumer Protection Act", any of the download software, information, and e-books that you purchased cannot be returned or exchanged once the package is opened unless it is empty or unusable. Since the software purchased online has provided a "7-days Free Trial", the cooling-off period will not be provided after the purchase of the software. Please read the product description carefully and reconfirm that there is a need and willingness to purchase the product before placing an order. If you have any questions, please contact EAB Technology for customer service inquiries.
How can we help?